Website leads and scan-to-email that actually arrive

getting-your-leads.co.uk

Your contact form is only useful if the message arrives.

Most website forms send their email through the web host. That host was never given permission to send mail as your business, so Microsoft and Google treat the message with suspicion: it goes to junk, or it's dropped altogether and nobody tells you. The enquiry looked fine to the customer. You just never saw it.

We route your form messages through a dedicated, authenticated sending service instead, so they arrive properly and you can see that they did.

Sent from a domain that's fully authenticated (SPF, DKIM and DMARC) so it isn't mistaken for spam
Reply-to is the person who filled in the form — just hit Reply
A delivery log, so "did that enquiry come through?" has an answer
Bot submissions filtered quietly before they reach you

Ask us to check your website's form

Works with the website you already have

Nothing about your site changes for visitors. We point the form at the relay, test it end to end, and you carry on replying from your normal inbox. If we built your website, it's already set up this way.

Any copier that can send email

Sharp, Ricoh, Canon, Kyocera, Konica Minolta, Brother, HP — if the device has a scan-to-email setting, we can point it at the relay. We'll set it up remotely or on site, and test it with a real scan before we leave.

scanning-to-email.co.uk

When the photocopier says "sent" and nothing turns up.

Photocopiers were designed to send email the way it worked ten years ago: a username, a password, and a mail server that didn't ask questions. Microsoft 365 and Google have rightly tightened up since then. So scanning stops working after a security change, or the day someone turns on multi-factor authentication, or when the person whose login was on the copier leaves. The device still says "sent". The scan never arrives.

Instead of weakening your email security to keep an old copier happy, we give the copier its own dedicated route.

No changes to your Microsoft 365 or Google security — nothing "less secure" gets switched on
No staff login on the copier, so nothing breaks when someone leaves or changes their password
Encrypted in transit, authenticated on arrival
Every scan in a delivery log — if one fails, we can see why instead of guessing

Fix our scan-to-email

How it works

Three steps, then you forget about it.

1We set it up

Your website form or copier gets its own sending credentials on the relay. Nothing else in your business changes.

2We test it properly

A real enquiry through the form, a real scan from the copier, checked in the inbox at the other end — not just "the light went green".

3We keep an eye on it

The relay logs every message. If a copier goes quiet or something starts bouncing, we tend to know before you've had chance to phone.

Is this email genuine?

Received something from one of these addresses and not sure?

Messages from these domains are sent on behalf of a business that uses REONEX. A website enquiry will have the enquirer's own address as the reply-to; a scan will have come from the copier at the business named in the sender address. Both are digitally signed, so your mail system can verify they weren't forged.

If something looks wrong — an attachment you weren't expecting, a request for money or login details — don't open it. Check with the business directly using a number you already have, and feel free to forward it to us at enquiry@reonex.co.uk.

Why a separate domain?

Keeping the relay on its own domain means a copier or contact form can never be used to send as a member of staff, and your own email domain's reputation stays exactly that — your own.

Got an email from one of these domains? It came through REONEX.

See it work — send yourself a test